Managing Director, Niger Delta Development Commission (NDDC), Dr. Christian Oboh has ordered the immediate establishment of SERVICOM Desk in all the Directorate and Department of the Commission.
He gave the directive during a Sensitization Workshop on SERVICOM for Management and staff of the Commission with the theme “SERVICOM as a tool for improving service and project delivery in the region”.
Dr. Oboh disclosed that the directive became imperative in view of the commitment of the present Board towards improved service delivery.
“We will ensure that every department key into this process, through the establishment of SERVICOM unit, I encourage all Directors and Heads to quickly establish a Desk Office of SERVICOM in their Directorates and Departments”. Dr. Oboh declared, stressing that “it will serve as a feed for us, to enable us evaluate ourselves, and ascertain our status”.
The NDDC Boss expressed delight that sanity was being restored in the system as against what it was in the past, adding. “We will continue to press till we get to where we want to be, we will improve on what we are doing now, and we promise you that we will deliver more projects”.
Also speaking the Senior Special Assistant to the President and National Coordinator, SERVICOM, Mr. Sybrika Obriki charged organizations to ensure that the satisfaction of stakeholders as well as customers remain paramount.
This, he said could be achieved by upholding the principle of accountability and transparency.
To NDDC, he said “you must look at areas where you are not doing well, your service should be at that level where your customers are satisfied, and your budgeting system must be all inclusive”.
In a goodwill message, Secretary to Government of the Federation, Senator Anyim Pius Anyim represented by Mr. J.A. Onyeke, commended the NDDC for the workshop, expressing optimism that knowledge acquired would assist the Commission deliver better service.
Papers were presented by resource persons drawn from government departments and the private sector.